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PAYMENT POLICY
We accept these modes of payment - Paypal, Mastercard and VISA.
SHIPPING POLICY
Orders will only be fulfilled after payment is received. We reserve the right not to fulfil orders when we have not received payment.
It'll take us up to 2 working days to ship your order out (except for Singapore express shipping) and you'll receive a "Shipping Confirmation" email with a tracking number.
SHIPPING MODES & DELIVERY TIMES
We offer both Standard Shipping and Express Shipping options. Here are the estimated delivery times:
Standard Shipping (airmail) |
Express Shipping (courier) |
|
Zone 1: Singapore (local) |
4 - 5 working days |
1 working day |
Zone 2: Malaysia |
10 - 16 working days |
4 - 5 working days |
Zone 3: Brunei, China, Hong Kong, Indonesia, Macau, Philippines, Taiwan, Thailand, Vietnam, Korea |
10 - 16 working days |
4 - 5 working days |
Zone 4: Australia, India, Japan, New Zealand, USA, United Kingdom, Canada |
10 - 16 working days |
4 - 5 working days |
Zone 5: Europe & rest of the world |
10 - 16 working days |
4 - 5 working days |
Your tracking number and shipping operator is stated in the Shipping Confirmation email. It will link you directly to our shipping partner's tracking page where you can check the status of your parcel.
EXPRESS SHIPPING (SINGAPORE)
Same day express delivery only applies for Monday - Friday, excluding public holidays. Orders must be placed by 9am (GMT+8) for it to be delivered on the same working day.
Any orders received after 9am (GMT+8) will be delivered on the next working day.
SHIPPING FEES
We're glad to offer free standard shipping for local (Singapore) orders over SGD100, and international orders over SGD250.
Standard Shipping (airmail) |
Express Shipping (courier) |
|
---|---|---|
Zone 1: Singapore (local) |
SGD 5 |
SGD 10 |
Zone 2: Malaysia |
SGD 7 |
SGD 40 |
Zone 3: Brunei, China, Hong Kong, Indonesia, Macau, Philippines, Taiwan, Thailand, Vietnam, Korea |
SGD 15 |
SGD 40 |
Zone 4: Australia India, Japan, New Zealand, USA, United Kingdom, Canada |
SGD 25 |
SGD 40 |
Zone 5: Europe & rest of the world |
SGD 30 |
SGD 40 |
For local (Singapore) orders, all prices shown are inclusive of sales tax.
For orders shipped to any country outside of Singapore, all taxes, customs and import duties and fees are the responsibility of the customer, and must be paid by the recipient in order for the parcel to clear customs.
Unfortunately, NOST has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.
If you have any other queries, feedback or just want to say hi, feel free to write to us at hello@nostshop.com and we'll get back to you as soon as we can!